Sumac.vn- FAQ (Frequently Asked Questions)
FAQ : Got question ? Find answers here
1. Your question: Order process?
Our answer :
Step 1: Tell us which product do you order ? and How many product do you buy ?
By:
- Mobile/ Zalo 1: +84936369588
- Mobile/ Zalo 2: +84911034775
- Email: vnsumac@gmail.com
Step 2: Confirm your order, Make contract(If necessary)
Step 3: T/T, Cash, L/C in Advance
Step 4: Inspection, Testing product
Step 5: Pay 100% of the contract value
Step 6: Deliver the product base on Terms of Delivery
2. Your question: How long does delivery take?
Our answer:
Delivery time: 15 - 30 days (Depend product Quantity )
3. Your question: Which payment method can I use?
Our answer:
Payment method: Cash, T/T (Bank Transfer), L/C (Letter of credit)
4. Your question: Which transportation is available?
Our answer:
- Terms of Delivery: FOB Hai Phong port, FOB Noi Bai airport…etc..(Viet Nam International port, International airport);
- Tranport by Seaway, Airway or Highway
